What do I do when I'm experiencing laggy/robotic/stuttering speech or disconnects?

This is an indications of packetloss or network issues. We will need some information to help debug this.

Please go to: winmtr.net and download WinMTR and send the result to us in a new Support Ticket.

We also need the exact time and date, INCLUDING timezone.

This will provide us with needed information to debug the issue.